Suhas Athvale

Suhas Athvale

IT - Product and Project Manager & Scrum Master

Results-driven IT and Product Management professional with 21+ years of experience in IT and BFSI sectors. Certified Scrum Master specializing in project delivery, digital transformation, and agile methodologies.

About Me

A results-driven IT and Product/Project Management leader with 21+ years of experience in IT and BFSI, specialising in digital transformation, IT operations, and end-to-end project delivery. Certified Scrum Master and Lean Six Sigma Green Belt, adept at Agile frameworks and expanding expertise in product management. Proven track record of bridging business and technology to accelerate product launches, streamline operations, and ensure regulatory compliance.

Currently serving as a Senior Project Manager / Scrum Master in a leading tech firm, I drive successful project outcomes through structured planning, stakeholder engagement, and cross-functional team leadership. Known for streamlining operations, managing sprint cycles, and ensuring on-time, high-quality deliverables.

Previously, as a Senior Application & IT Manager, I provided end-to-end IT services across 350+ branches in 7 states across PAN India. I played a pivotal role in digital lending transformation by integrating Loan Management Systems (LMS) and Loan Origination System (LOS) workflows with credit underwriting processes, enabling seamless loan disbursement and faster approvals. By aligning core banking platforms with digital lending solutions, I streamlined loan application handling, reduced turnaround times, and ensured compliance with regulatory standards. From scaling infrastructure across regions to coordinating complex vendor and partner ecosystems, I consistently deliver with integrity, ownership, and a commitment to excellence.

Skills

Core Professional Skills

  • Project Management
  • Product Management & Agile Delivery
  • Scrum Leadership (Certified Scrum Master)
  • Business Analysis & Strategic Planning
  • Application Management & Support
  • Digital Transformation & IT Operations
  • Cross-Functional Team Leadership
  • Client Relationship Management
  • Stakeholder Coordination & Communication

Domain & Functional Expertise

  • Core Banking Systems
  • BFSI, NBFC, and Microfinance Operations
  • Credit & Mortgage Underwriting (DTI, LTV, Risk Evaluation)
  • Loan Credit Analysis & Risk Assessment
  • Structuring Loan Management & Loan Origination Workflows (LMS/LOS)
  • CIC Data Reporting & Regulatory Compliance
  • BC/BF (Business Correspondent/Facilitator) Models

Technical & Application Skills

  • SQL (Structured Query Language) Basics
  • Python - Basic certification
  • Data Warehousing & NACH Projects
  • JIRA, Monday.com, Bizapp
  • Workflow Design & Deployment
  • Oracle, Ticketing Tools
  • Cloud Telephony, QNAP NAS, VPNs, G-Suite

Quality, Process & Documentation

  • Six Sigma (Green & Yellow Belt)
  • Root Cause Analysis (RCA), FMEA, Pareto Charts
  • SOP Development & Process Optimization
  • BRD Preparation (LMS/LOS)
  • Product Wikis, Induction Materials & Onboarding Programs
  • Quality Audits & Benchmarking

Leadership & Execution Excellence

  • Team Building & Mentorship
  • Office Setup & IT Infrastructure Planning
  • UAT Testing, Production Release & Impact Analysis
  • Recruitment, Training & HR Process Support
  • Operational Efficiency & Cost Optimization

Languages & Communication

  • English, Hindi, Kannada, Marathi, Tulu
  • Professional Writing & Documentation
  • Cross-Cultural Collaboration

Work Experience

Mbanq

Aug 2022 - Present (3+ Years)

Bengaluru, Karnataka, India

IT - Project Manager & Scrum Master

May 2023 - Present

Drive successful project outcomes through structured planning, stakeholder engagement, and cross-functional team leadership. Manage sprint cycles and ensure on-time, high-quality deliverables using Agile methodologies.

Jira Project Management Scrum Agile Methodologies Microsoft Excel Product Management Craft.io Clickup monday.com Confluence Miro Postman Figma etc.

IT - Senior Project Manager

Aug 2022 - May 2023

Managing the Projects along with a few of the other tasks like Client onboarding tasks, client-facing and delivering the specific requirement-based projects.

Agile Project Management Atlasian Admin Jira & Confluence Vendor Management Product Support Stakeholder Management Cross-functional Collaboration SaaS Team Leadership Planning & scheduling Budgeting & cost control

BSS Microfinance Limited

Feb 2021 - Jul 2022 (1.6 Years)

Bangalore Urban, Karnataka, India

IT - Application Manager (PMO)

Feb 2021 - Jul 2022

BSS is a BC for Kotak Mahindra Bank. Worked for IT Application Management and implementation, New Project Initiative and deployment. LMS/LOS Management, Data warehouse implementation, Business Requirement Documentation (BRD) preparation, Process Flow set-up, SPOC for applications.

Application Management Project Management Jira Product Support Stakeholder Management Cross-functional Collaboration SaaS Team Leadership

Chaitanya India Fin Credit Pvt Ltd

2017 - 2021 (4 Years)

Greater Bengaluru Area

IT - Senior Information Technology Manager

2017 - 2021

Managed complete IT Software and IT Infrastructure for 350+ branches across 7 states. And Led LMS/LOS implementation, digital payment, vendor management, and IT team management across PAN India. Project Management, Business Requirements Gathering and Documentation, Process Setup, Loan Workflow Execution, Software Release Coordination, Digital Implementation, and SPOC between Operations and Technology Teams.

Strategy & Leadership Team Leadership Stakeholder Management Cross-functional Collaboration Vendor Management IT Purchases Operation Requirement Gathering Product & Project Delivery Agile Project Management Planning Product Support Workflow Setup SOP CIC Data Submission. BRD (Business Requirement Document) MHL Workflow Loan Origination System IT Support Field Support Business Analysis & Digital Systems SaaS (Software as a Service) Monthly Reports Credit Bureau Management IT & Infrastructure IT Team Setup Infra Management Software Management IT Security New System Implementation Support & Execution Ticketing Tool

Quality - Senior Quality Analyst

2012- 2017 (5 Years)

Bangalore Urban, Karnataka, India

Quality - Senior Quality Analyst

2012- 2017

US Mortgage Loan Underwriting, Conditional Mortgage Loan Underwriting, Quality Analysis for Property Valuation Project, QA Process set-up, Banking LOB Auditor, Process Improvements etc.

Mortgage Underwritting QA Property Valuation Banking Process Improvement Lean SOP implementation

Homeward Residential, Inc.

2007 - 2012 (5 Years)

Pune, Maharashtra

U/W - Mortgage Underwriter

2007 - 2012

Worked for United States Business: Default management, Cashiering i.e Payment management, Correspondence management, Automated Clearing House, Payment clearance, Mortgage Underwriting etc.

DTI (Debt-to-Income ratio) Reviewing Loan Applications and Supporting Documents LTV (Loan-to-Value ratio) Regulatory Compliance (Truth in Lending Act, RESPA, HMDA, CFPB rules) FHA Guidelines Fannie Mae Guidelines Income Verification (pay stubs, tax returns, W‑2s, bank statements) Microsoft Excel Cash Flow Analysis Credit Report Analysis (Equifax, Experian, TransUnion) Asset Evaluation (savings, investments, collateral) Risk Modeling and Probability Assessment Loan Origination Systems (LOS) Document Management System Fraud Detection and Red‑Flag Identification CRM and Workflow Tool

WNS

2006 - 2007 (1 Year)

Pune, Maharashtra

Motor Insurance - Process Executive

2006 - 2007

Worked for UK Motor Car Insurance Vertical.

Motor Insurance Renewal Policy Closure Claims Evaluation Fraud Detection Underwriting NCB Policy Documentation and Contract Review

Welmade locking systems Europa Locks

2005 - 2006 (1 Year)

Pune, Maharashtra

PPC Officer - Planning Production Control Department

Actively participated in ISO internal audits and prepared internal ISO documents. Participated in re-modelling of Bill of Material for the Purchase department. Performed surprise check activities to find the gap between actual stock and ERP values. Coordinated between Finance, Production, Billing and Dispatch Department to match the Monthly stock value in the ERP system.

SQL ISO Internal Auditing ISO Documentation Preparation Bill of Material (BOM) Re‑modelling Inventory Control Stock Reconciliation ERP System Management Gap Analysis (Actual vs ERP Values) Monthly Stock Valuation Cross‑departmental Coordination (Finance, Production, Billing, Dispatch) Compliance and Process Improvement Surprise Line Checks or Audits FIFO (First In, First Out) LIFO (Last In, First Out)

Education & Certifications

Education

Mangalore University - MPM College

Bachelor of Business Management

Mangalore University - MPM College

2002 - 2004

Specialized in Business, Management, Marketing, and Related Support Services.

Professional Certifications

Udemy

Product Manager

Udemy

Jan 2025

ID: UC-7ca57d2-4f71-4a9d-ad2b-fa888fce4baf

Udemy

Python Basic

Udemy

Jan 2025

Scrum Alliance

Certified ScrumMaster® (CSM®)

Scrum Alliance

Jan 2024

Expires Jan 2026

ID: 1892158

Indian Institute of Banking and Finance

Certified Associate of Indian Institute of Bankers (CAIIB) BC/BF

Indian Institute of Banking and Finance

Dec 2021

QSpiders - Software Testing Training Institute

Software Manual Testing

QSpiders - Software Testing Training Institute

SLK

Leadership Academy

SLK

GreyCampus Enterprise

Six Sigma Green Belt

GreyCampus Enterprise

SLK

Lean Six Sigma Yellow Belt

SLK

Get In Touch

Location

Bengaluru, Karnataka, India

I'm always interested in hearing about new projects and opportunities. Whether you have a question or just want to say hi, feel free to reach out!